SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
When the piece was delivered, I knew it would be heavy, but WOW. Once I got it inside my condo, I knew I wanted to assemble this close to where we were going to use it. When I opened the box, I was overwhelmed by the number of pieces. I must say this was packaged in such a nice way that all the pieces were protected by foam. Nothing in the box was damaged despite the fact that it looked like the box had a rough ride. I moved each of the pieces into the area where it was going. I suggest doing that and stacking the like pieces together. Keeping thins orderly cut down on my need to search for a piece. The instructions were just pictures but they were great. Just enough detail to make the job easy. Make no mistake, some of the pieces are heavy and it was time consuming (took me about 3 hours) but that includes some breaks to stretch. I also cannot recommend enough that you have a drill with a phillips head bit. If I had to screw all that in by hand, it would not have been good. Overall, looks exactly as pictured. Drawers are small (in my opinion) but it's what my wife wanted and who am I to question her.
Absolutely beautiful dressers Bright White Incredible quality Easy assembly but time consuming I bought 4 pieces, everyone of them came perfectly pack, no damage and all the pieces were present Would buy again
This dresser is VERY time consuming and a lot of work to put together, 3 hours worth to be exact if only one person. But, itâs worth it. The drawers are so smooth and the end result is great!
The dresser looks beautiful, exactly as pictured and measurements are as described. It took a long time (3 hours) to put together. It wasnât difficult it just took a long time. Definitely need a drill or it would take you 5x as long.
Easy to assemble, works just fine.
I ordered two of these dressers for a small home we are restoring and outfitting as a short term rental. The quality of the product is outstanding and it was incredibly easy to assemble. I did it by myself in about two hours --- although probably would be easier with two people which is recommended by the manufacturer. It seemed like it took longer to unpack the pieces and get rid of the trash than it did to put the dresser together! The product was very well packed. I am extremely pleased with my purchase!
Easy assembly and nice looking with 2 people our time was cut down in half. Took 2 1/2 hours on the first dresser with my husband doing it alone. The only dislike the drawers aren't big, so if you need space you'll need more than one.
its really a good dresser so far and perfect for what we needed!
I could have only used the tools they gave me, but I used my tools and made quick work of the build. The instructions are clear and easy to understand. The drawer slide smoothly and fit very well. It was packaged well. The drawers are a little shallow, and it said that in the description. I purchased 2 and will probably get another.
Exactly what I was looking for!!
This dresser is better than any dresser I have bought at any furniture store.
I've never seen a more beautiful and functional piece of furniture before. This tall dresser has been a lifesaver in terms of storage space. It's sturdy, safe and blends perfectly with my farmhouse-themed living room decor.
This 6-drawer dresser is an absolute gem! It took some time to assemble but the clear instructions made it manageable even for someone like me who isn't exactly handy around the house. Plus, it looks fantastic in our entryway.
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The vintage aesthetic of this gorgeous drawer set is just what I needed to complete my rustic themed hallway! Not only does it look stunning, but its enhanced storage capacity lets me store all sorts of things neatly away from sight.
Purchased two dressers for my guest rooms and they are absolutely perfect!
Assembling this multi-functional dresser was definitely time consuming but so worth it at the end! Now we have plenty of space to keep things organized in our small apartment and it looks great too!
Wow, what can I say about this incredible piece? Its sturdy build ensures safety while providing ample storage with six generously sized drawers. Despite being heavy due to its quality material, assembly was surprisingly easy thanks to comprehensive instructions provided.
When I put this together, it was just me and Iâm also 7 months pregnant. The directions were SUPER easy to follow. It does take some time to put together so I would give yourself a few hours, but so easy to do on your own. Itâs great quality and itâs the perfect amount of storage for how big it is. Definitely happy with my purchase!
Absolutely love how chic yet practical this tall dresser is đ
As a man who appreciates good design, this dresser caught my eye instantly. It's not only aesthetically pleasing but also functional with its six spacious drawers. Took some time to assemble but the instructions were clear which made the process smooth.
This is by far one of the best purchases I've made in recent times! The vintage aesthetic complements our home decor beautifully and it offers ample storage space to keep things organized đ
I'm so glad we invested in this tall dresser!
The assembly took longer than expected but once completed, this 6-drawer dresser looks absolutely stunning in our entryway.
Bought two of these dressers and they are simply perfect for our small rental property. They're easy to assemble (though you might need an extra pair of hands) and look fantastic!
I am extremely pleased with my purchase! This multi-functional dresser fits perfectly into any room adding a touch of sophistication whilst catering to various storage needs đŻ
Just got done assembling this beautiful piece of furniture...and wow! Despite being heavy-duty, putting it together wasn't too difficult thanks to detailed instructions provided.
Absolutely love how chic yet practical this tall dresser is đ With six spacious drawers, finally found something that meets all my storage needs plus more!
Purchased four pieces recently; each arrived undamaged despite their heavy weight due to excellent packaging đ All parts were present making assembly straightforward; overall very satisfied customer here!
Just finished setting up this dresser and it looks exactly as pictured! The drawers might be a bit small, but they're perfect for what we needed. Super happy with my purchase đ
Highly recommended!
I'm absolutely thrilled with this purchase! This multi-functional dresser not only provides ample storage space but also elevates the aesthetic appeal of any room it's placed in đ