SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I couldn't be more pleased with this desk. The tempered glass surface is not only chic and modern, but it's also incredibly easy to clean, which is a big plus for me. The steel frame gives the desk a sturdy feel that reassures me of its durability - I don't have to worry about it wobbling or falling apart under the weight of my computer and other office essentials. The pull-out keyboard tray has been an absolute game-changer in terms of comfort and convenience during long working hours. It cleverly saves space on the desktop while providing an ergonomically friendly position for typing. Moreover, assembling this desk was surprisingly straightforward - no headaches at all! What impressed me further was how perfectly the L-shape fitted into my corner space, freeing up so much workspace that I previously didn’t know I had. In terms of aesthetics and functionality combined, this product has exceeded my expectations by far. It’s made a significant difference in both productivity levels as well as enhancing the overall look of my home office setup.
From the moment I unboxed this, I knew it was a perfect fit for my. The tempered glass surface is not just incredibly chic but also super easy to maintain and clean. It adds an element of sophistication that has truly elevated the aesthetic of my home office.The steel frame exudes sturdiness and durability – no wobbling or shaking when I'm working on important projects. This gives me confidence in its ability to support all of my essential work tools without any issues. One feature that stands out is the pull-out keyboard tray; it's such an addition that makes typing comfortable while saving valuable desktop space. Assembling this desk was straightforward with no headaches - a relief considering how daunting furniture assembly can be sometimes! What's more, its L-shape design fits perfectly into my corner space, maximizing room efficiency by freeing up so much needed workspace. This desk blends functionality with modern aesthetics beautifully and has made a significant difference to both my productivity levels and overall look of my home office setup.
L-shape design fits snugly into my corner space, maximizing room efficiency by freeing up so much needed workspace.This product successfully marries style with functionality – it’s significantly improved both my productivity levels and the aesthetic appeal of my home office.
This desk is a breath of fresh air! The steel frame gives it a modern, sleek look and the glass top adds a touch of elegance.
pull-out keyboard tray is super convenient
🌟🌟🌟🌟🌟
no assembly headaches here - easy to put together and looks great in my home
So chic with its tempered glass surface!
The L-shape fits perfectly in my corner space.
frees up so much workspace
i’m loving the modern vibe this desk brings
worth every penny!
Love the pull-out keyboard tray!
So impressed
The chic tempered glass surface of this desk really elevates my office decor!
great design
This desk has freed up so much workspace for me - it's incredible!
completely smitten
Assembling it was a breeze 🍃
this l-shape fits like a glove in my corner spot, freeing up so much needed workspace
so convenient and such an awesome product
I am thoroughly enjoying the modern touch that this piece adds to my home office setup 👏
absolute winner in my book 🏆
Love how perfectly the L-shape fits into my corner space – it's as if it was custom made for me!
couldn't be happier!
super
This desk is a breath of fresh air in my home.
No assembly headaches here
The chic tempered glass surface really elevates my decor
adds a touch of elegance to any room
Wow!!!
i could assemble this piece without any hiccups or hassles
Makes typing so much more comfortable.
👏👏👏👏👏👏👏👏👏👏👏
Incredible!
a blend of practicality and style: from its sturdy steel frame to its elegant glass top everything about this table screams quality.
So fashion!
super slay
Modern design meets practicality!
Easy to clean
The steel frame is robust, giving me peace of mind for those heavy work days
can you find a better one?
Perfection
So many features in this product!
Stunning!
the colors > everything
I really love the material, feels so silky to touch
Need this in my office, too!
Splendid
One happy customer here!
💛