SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
From the moment I saw this chair, I knew it was going to be a perfect to my home. The solid wood construction and antique-inspired design add such an elegant touch. It's not just a chair for me; it's become a piece of art that complements my living space beautifully.
This chair is the epitome of elegance and comfort. The antique-inspired design complements my dining room perfectly.
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Absolutely love this chair! It's sturdy, comfortable, and looks amazing in my study đ
The handrails are just right for lounging with a book after dinner.
This leisure chair is everything I could have asked for and more! Its build ensures comfort while studying or enjoying my favorite book đ. Moreover, its aesthetic appeal has transformed the look of my study room completely!
Such an exquisite piece! Adds charm to any space it occupies.
i'm so happy i got this chair. it's very comfy and has a nice vintage feel to it
Great quality, solid wood construction that I know will last for years đđŒ
this one here is perfect for cozy evenings with my favorite novel. Love the antique look!
I've had so many compliments on this beautiful leisure chair đ Highly recommend!
Loving the craftsmanship on this one - you can tell itâs made from high-quality materials.
recommend
This chair has become my favorite spot for morning coffee.
The blend style and functionality in this piece is simply remarkable! This isn't just your everyday leisure chair - it's a statement piece that adds character to our home. Whether we're hosting guests or spending quiet evenings together as a family, this chair always stands out.
this leisure chair is a winner, especially love the handrails
The solid wood construction gives it an authentic feel of antiquity. Very pleased with this purchase.
It's not just a chair, it's a conversation piece! Love how it enhances my living space đĄ
What a gem! This chair adds an elegant touch to my dining room. The antique design is simply divine.
I'm particularly fond of the handrails on this beautiful chair - they're perfectly designed for lounging with a good book after dinner. The thoughtfulness put into every aspect of its design can truly be felt when you sit down and relax after a long day.
The comfort level of this leisure chair is top-notch. It's become my favorite reading spot đ
This piece exudes style and functionality, making it the perfect addition to our home!
Loving the handrails on this beauty - just right for lounging with a book after dinner.
I'm absolutely thrilled with this purchase! The chair is super comfortable, and the vintage feel it adds to my space is just what I was looking for. It's like stepping back in time every time I sit down.
An exquisite find! Adds charm wherever it stands.
đ đ đ
The quality of construction on this leisure chair is truly commendable. You can tell that solid wood has been used - a feature that assures longevity. Knowing that this piece will last me years gives me such peace of mind đđŒ
this one here has nailed cozy evenings with its antique look and feel!
Quality construction using solid wood, I know this one's built to last đđŒ
I've been showered with compliments ever since I got this leisure chair đ Highly recommend!
The craftsmanship is evident - clearly made from high-quality materials.
Stunning antique-inspired design and it's amazingly comfortable. Worth every penny!
Impressive
This chair here has become my go-to spot for cozy evenings with my favorite novel. The antique look coupled with its comfort makes it an absolute delight!
this leisure chair is a winner, handrails are especially delightful
Such a comfy chair! The solid wood and antique design are just icing on the cake.
Perfect for my study room. It's sturdy, comfortable, and looks amazing đ
An exquisite find indeed! From its charming antique design to how comfortably it fits into any space, this leisure chair has been nothing short of amazing. Every time someone visits us, they can't help but compliment us on our great taste!
Recommend đ
I adore the handrails - perfect for relaxing with a good book after dinner.
A beautiful piece that adds charm to any space it occupies.
i'm so content with this purchase. super comfy and has an awesome vintage feel
satisfying
Ever since I got this beautiful leisure chair, compliments have been pouring in đ Its high-quality materials and craftsmanship are evident even at first glance, making it a highly recommended addition to any home decor!
The quality is top-notch - solid wood construction that I know will stand the test of time đ
A perfect blend of style and comfort. Just what I needed!
Love the antique design, it's a great conversation starter.
This chair is so comfy, my favorite spot for reading đ
i'm thrilled with this purchase. super comfy and has an awesome vintage feel
The handrails are a nice touch - very useful and stylish.
An exquisite piece that adds charm to any room.
Recommend
Quality construction using solid wood, built to last đđŒ
It's not just about how amazingly comfortable this chair is or its stunning antique-inspired design; it's about the value for money too! This piece truly feels worth every penny spent on it.
this one here has nailed cozy evenings with its antique look!
I've been showered with compliments ever since I got this chair đ
The craftsmanship is evident - clearly made from high-quality materials.
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