SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Man, this bed is just out of this world! When I say it's amazing, trust me, I'm not exaggerating. It's like the designers read my mind and knew exactly what I was looking. The platform design? Genius! Not only does it look sleek and modern, but it also really maximizes our space. You know how some beds take up an absurd amount of room in your bedroom? Well kiss those days goodbye with this. This bed gives you plenty of room to move around without feeling cramped or claustrophobic. And don't even get me started on the under-bed storage possibilities! You can stash away all your extra linens, pillows or whatever else you want to keep out of sight yet within reach. Now let’s talk about style because boy oh boy does this bed have a lot going on in that department too. Its minimalistic aesthetic blends seamlessly into any decor theme – be it contemporary or rustic. So if you’re someone who likes switching things up from time to time when it comes to interior design trends, then rest assured knowing that no matter what changes you make - this bed will always fit right in. And lastly, one thing we often overlook while buying furniture is its assembly process but lemme tell ya – setting up this bed was a breeze! No need for complicated tools or instructions that might as well be written in another language; everything fits together perfectly making the whole ordeal super easy peasy! All said and done - if you're hunting for a new sleeping spot that ticks off all these boxes - looks good check; saves space check; easy setup check- then mate..this here is THE BED for you!
I can’t help but admire how well its chic aesthetic blends with my existing decor too - no clashing or anything out-of-place looking at all! Plus, who would’ve thought something as simple as a different shade could make such a huge difference? But trust me when I say that this ivory hue does wonders for elevating the overall look and feel of any room! Let’s not forget those cute emojis either 😍 They perfectly capture how head-over-heels in love I am with this queen bed – from its plush comfort level down to its sophisticated style factor. So if you're looking for something that combines both form and function effortlessly while adding a dash of elegance along the way...well then folks; you might have found your match right here!
Have you ever felt something so smooth and lush before? Because I sure haven't! The my hand brushed against the fabric for the first time...wow. Just wow. It was like touching a cloud or some kind of high-end silk material that only celebrities get access to. And let me tell ya - when they say 'ivory', they mean ivory! The color is absolutely stunning - not too bright but not too dull either. It strikes the perfect balance between being understated yet elegant at the same time. Now on to what might be my favorite part about this purchase: how happy it has made me! Honestly speaking, there are very few things in life that can match up to the joy one feels after making an excellent buy, right folks? So if anyone asks me about my best purchase ever? Without missing a beat, I'd point them towards this heavenly piece of ivory velvet luxury without any second thoughts whatsoever.
Just got this queen bed, and it's a dream true! The velvet upholstery is so luxurious. Love the modern design too.
The assembly was a breeze! Instructions were clear and simple.
This bed has brought such elegance to my room. Its ivory velvet feels incredibly soft and comfortable!
i love how spacious this bed feels. it's like sleeping on a cloud.
The headboard detail is stunning - adds so much elegance to my room!
The vertical-tufting on the headboard gives an elegant look that I absolutely 😍 Assembly was also quite easy.
I'm in love with this bed It's sturdy yet stylish - exactly what I wanted for my master bedroom.
I'm impressed with how sturdy this queen bed is. Definitely worth it.
Superb quality, stunning design. This queen-sized beauty offers spacious comfort like no other 🛏️
I'm impressed by the sturdy construction of this bed. It's built to last!
This modern platform design has truly maximized space in my small apartment.
no capital letters but all praises for this amazing bed its modern platform style saves space while looking sleek and sophisticated
The brass-toned tapered metal legs are just perfect. They add a touch of sophistication without being overbearing 👌
The vertical channel-tufting on the headboard adds such an elegant touch to my bedroom.
Very impressed with how easy it was to assemble despite its sturdy construction – kudos to whoever designed it!
easy assembly, comfortable sleep, what more could you want?
Amazing quality for the price! The velvet upholstery feels so soft and plush. 🤩
The brass-toned tapered metal legs are a sophisticated detail that I absolutely adore.
It's like sleeping on a cloud! So comfy and spacious!
This queen-size bed is everything – spacious, comfortable, classy...and did I mention comfy? Because wow!
Absolutely love this bed. It's modern, stylish and incredibly comfortable.
the brass-toned legs add such a sophisticated touch. i'm absolutely in love with this bed.
Finally, a stylish yet comfortable place to rest after long days at work!
the velvet upholstery feels so good against my skin - pure luxury
Never thought I'd be this excited about a bed, but here we are. The velvet upholstery feels so soft, I can't stop touching it!
The vertical channel-tufting on the headboard makes for an elegant look
The space-saving design of this queen-size bed is just what our small apartment needed. Plus, the ivory velvet adds such a luxe vibe!
The bentwood slat system is top-notch. It provides great support and stability.
So happy with this purchase. The bed is sturdy, comfortable and looks so stylish.
The bentwood slat system really adds to the stability of this queen bed.
I'm really impressed with the quality and style of this platform-style queen bed. It looks way more expensive than it was.
the ivory velvet upholstery feels so luxurious under my skin. i can't get enough of it!
Affordable luxury at its finest! So pleased with my new bed!
Wow, just wow! This velvet upholstered queen bed has exceeded all my expectations!
This bed has been a wonderful addition to our home! Comfortable, stylish, and easy to assemble.
The platform style is perfect for our small room. It’s both practical and chic.
I'm in love with the modern platform design - saves space while looking chic!
I was skeptical about buying a bed online but I have no regrets. This one's a keeper!
The brass-toned legs add such a sophisticated touch. I'm absolutely in love with this bed.
This queen size is perfect - spacious enough for me and my partner without taking up too much room.
Love how easy it was to assemble this beauty! Now I can't wait to go to sleep every night 😴
This bed is the epitome of comfort and style. Five stars from me!
the headboard's channel-tufting detail adds an elegant touch to my room
The luxurious velvet upholstery feels so soft, it's like sleeping on a cloud.
Assembly was super easy - even for someone like me who isn't very handy.
Nice
Love how this modern platform style maximizes space in our bedroom. It’s perfect!
The brass-toned tapered metal legs add such a sophisticated touch to this bed. Highly recommend!
So pleased with this purchase. The bed is sturdy, comfortable and looks so stylish in my room.
The bentwood slat system adds to the stability of this queen bed. It's a great feature!
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This velvet upholstered queen bed has exceeded all my expectations! A big thumbs up 👍
The platform style is perfect for maximizing space in our bedroom. It’s practical and chic.