SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I've been using this high-efficiency wind turbine generator kit for the past six months and I must say it's one of the investments I've ever made. first thing that strikes you about this product is its robust design. It promises a lifespan of over 20 years, which initially seemed like an ambitious claim but given how well it's held up in all kinds of weather conditions so far - from heavy rain to scorching sun - I'm beginning to see why. This durability extends beyond just physical resilience; the IP67 waterproofing and IP54 generator protection grades ensure sustained performance regardless of external factors. The second aspect worth mentioning is its power output. Rated at 3000W, this turbine has consistently delivered on electricity generation even during periods of low wind speeds. What surprised me was not just the quantity but also the quality of power produced; our home appliances have never run smoother! And speaking as someone who lives on a farm, having a versatile voltage output compatible with both 12v and 24v systems has been incredibly convenient. But what sets this turbine apart from others in my opinion is its eco-friendly nature. By harnessing natural wind power instead of relying on fossil fuels or grid electricity, we've significantly reduced our carbon footprint while saving money on energy bills – talk about killing two birds with one stone! Lastly, despite being such a powerful machine, it operates quietly enough to barely be noticeable unless you're standing right next to it – no more worrying about noise pollution ruining your peaceful evenings. In conclusion: If you're looking for a cost-effective solution that offers sustainable energy without compromising on efficiency or versatility then look no further than this high-efficiency wind turbine generator kit. 🏠⚡
i must say i am genuinely impressed by this wind turbine generator kit 👏 from harnessing power as low as 3m/s windspeed to being compatible with both my farm equipment (12v) and home appliances (24v), every feature screams efficiency 😊 not only does it cut down on electricity costs but also contributes towards an eco-friendly lifestyle which i greatly appreciate 🌿 what surprised me most was how quietly it operates unlike other turbines i've come across before plus maintaining it has been quite straightforward due to its robust design 💪 the waterproof grade IP67 ensures longevity while the core-less generator optimizes performance in various conditions overall absolutely satisfied with this sustainable energy solution ⭐️⭐️⭐️⭐️⭐️
👍 I'm so thrilled with this high-efficiency wind turbine kit! The 3000W power rating is just phenomenal and it's been a major help in reducing my electricity bills. It's amazing how much energy those 10 aluminum alloy blades can generate, even when the wind isn't too strong. And the fact that it works with both my 12v and 24v systems is such a bonus. Plus, its quiet operation has made my home environment so peaceful - no annoying humming or buzzing sounds at all! I've also found it pretty easy to maintain thanks to its durable materials and lubrication system. On top of all these benefits, knowing that I'm helping reduce carbon emissions by using natural wind power makes me feel good about this purchase 🌎💚
Love how quiet this thing is. No noise pollution, just clean energy! 🌎
The energy conversion on this thing is top-notch. Those 10 aluminum alloy blades are doing the business!
I love this turbine. My electricity bills are smiling.
I've had this for over a year now and it's as good as new.
A real money-saver on our electricity bills. Super impressed!
the quiet operation of this generator kit made my life so peaceful. i can finally enjoy my evenings without any noise pollution.
Incredible performance even in low wind speeds, very reliable.
This wind kit has saved me a fortune on my power bills! 💰💡
The 12v and 24v compatibility makes it perfect for all our farm needs. We're running lights, tools, everything off the grid!
I'm impressed with how quiet it operates. I can hardly tell it's there.
The durability of this product is second to none. Definitely built to last.
Reduced my energy bills by half!
This wind generator kit has been an excellent addition to our off-grid home. Durable and efficient!
no maintenance hassle, works like a charm every day.
I've had mine installed for over two years now and its robust design is holding up well against the elements. 👍🌬️
Love how easy it was to maintain this thing - just set up and forget about it
this kit was so eco-friendly I feel like I'm doing something good every time the wind blows 🌬️🌎
Eco-friendly and efficient? It's a win-win situation for me.🍃
Great product! Works well even when the winds are slow...it keeps on generating power
Been using it for home appliances, never disappoints
It works perfectly with my 24v system, couldn't ask for more versatility.
so happy with the low maintenance design...finally, a product that gets it right!
This turbine is a beast! Powering my farm with ease and efficiency.
it starts working even at low wind speeds, very efficient indeed!
No capital letters review: love that it’s eco-friendly and reduces carbon footprint while saving money on electricity bills 😊
The waterproof grade of IP67 makes this a robust choice for any weather condition.
We live in an area prone to heavy rain but thanks to its waterproof design we never have to worry about damage 💦💪
i'm amazed by its performance even in low winds...great job on the vertical rotation design 👏👏.
I'm amazed by the versatile voltage output; it fits perfectly into our system.
We set one of these up in our farm and it's been great powering all our equipment.
Absolutely brilliant! The power output is impressive and it works so quietly. 🤫💨
With this generator kit at home I don't need to rely on city power anymore best investment ever!
A+ for eco-friendliness! We've significantly reduced our carbon footprint since installing this.
Durable, powerful, efficient...this wind turbine generator ticks all the boxes.
Absolutely thrilled with how easy to maintain this product is - big thumbs up from me! 👍
this thing lasts forever! over 20 years lifespan? count me in!
i never thought i'd say this but maintaining a wind turbine has never been easier thanks to its lubrication system.
The IP67 waterproofing really gives peace of mind during those rainy days ☔
The MPPT Hybrid Charge Controller enhances its adaptability like nothing else I've seen before.
This little beauty generates enough power even when the breeze feels like nothing more than a whisper.
A quiet operator that packs quite the punch in terms of performance? That's my kind of product!
the aluminum alloy blades are sturdy and effective...well worth the investment! 👍
Seriously impressive performance from such compact equipment!
The IP54 generator protection grade gives me peace of mind knowing it's built to last.
Its compatibility with both 12v & 24v systems makes installation super flexible.
this thing doesn’t make any noise – peaceful environment maintained ✅
So impressed with the core-less generator's vertical rotation - it's a master at harnessing wind power.
The MPPT Hybrid Charge Controller is a nice touch, boosts its performance even more!
Been using this for our outdoor lighting and it hasn't missed a beat. Truly reliable! 💡