SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Alright, let's talk about this tent. It's a real champ! Went on a camping trip recently and brought it along. I gotta tell you, the weather was absolutely bonkers! We're talking heavy downpour and wind that'd make trees shake their leaves off. Now, any other tent would've been swept away or turned into a swimming pool in seconds flat. But not this one! This bad boy stood its ground like an absolute boss. You know those movies where the hero stands tall against all odds? Yeah, that was our tent right there! The rain came pouring down like cats dogs - no kidding here - but inside the tent? Dry as a bone mate! Not even a single drop made its way inside. And let me tell ya something else: we were comfortable too; didn't feel stuffy or cramped at all. So yeah, if you're planning on braving some wild weather during your outdoor adventures then look no further pal – this is THE tent to have by your side when Mother Nature decides to throw her worst at you. Thumbs up from us for sure 👍
It's not just any old tent, no sir! This is the ultimate all-weather champ that'll keep you snug as a bug in all kinds of weather conditions. We're talking rain or shine, sleet or snow - this bad doesn't discriminate. Now I ain't one to exaggerate but this thing kept us bone dry during an absolute downpour. Picture it: there we were, out in the wild with nothing but nature and our trusty tent for company when Mother Nature decided to throw a of a tantrum. The sky turned dark and before we knew it, we were smack dab in the middle of a storm. But did we panic? Not even close! We had faith in our little portable home away from home and guess what? It didn't disappoint! That storm could've been Armageddon itself for all we cared because inside that tent was as cozy as your living room on Christmas morning! The water just rolled right off like it wasn’t even there. No leaks, no dampness seeping through; nada! Just imagine sitting comfortably while hearing the pitter patter of rain outside knowing full well you’re safe and sound inside your shelter. And don’t get me started on how sturdy it stood amidst those gusty winds blowing hither-thither like nobody’s business. Did I mention how easy-breezy it was to set up too?
This tent is a fantastic outdoor companion! I took it on a durability is unmatched, and the Oxford cloth material adds a premium touch that's hard to find hiking trip recently and was amazed at how easy it was to set up. Despite its large in other tents. The large dimensions provide ample room for comfort, making it feel like a size, the assembly process was simple and straightforward. The Oxford cloth material felt premium and rugged home away from home.
I absolutely love it! It’s not often you come across something so practical yet so satisfying at the same time. I gotta tell ya', every time I use it, there's this warm fuzzy feeling inside me; kinda like when you find an extra fry at the bottom of your takeout bag or when your favorite song comes on shuffle unexpectedly. Yeah, that kind of happiness. It has made things so much easier for us as a family unit too! No more squabbling over space or who gets to put what where - peace reigns supreme now! It really does live up to its promise of being roomy enough for everyone and everything one might need while also being incredibly easy to fall head over heels in love with.
Totally exceeded my expectations. It's sturdy roomy and easy to set up.
this thing is built like a tank but feels like home inside, really impressed with its durability and comfortability
This tent is a fantastic outdoor companion! I took it on a hiking trip recently and was amazed at how easy it was to set up. Despite its large size, the assembly process was simple and straightforward. The Oxford cloth material felt premium and rugged, ensuring that the tent would last for many trips to come.
The Oxford cloth material makes it feel so premium yet rugged. Couldn't ask for more in an outdoor shelter!
I'm not typically an outdoorsy person but this tent made camping enjoyable even for me. It's spacious enough to comfortably fit my family while still being lightweight enough to carry around with ease. What impressed me most were its waterproof capabilities - we stayed completely dry despite constant rain!
Bought this for festival season - best purchase I've made! 🎉
My backyard sleepovers have never been better thanks to this spacious tent what the weather condition may be. Be it heavy downpour or strong winds; its exceptional. The ease with which it can be set up and taken down is commendable, waterproof and windproof capabilities mean you can rely on it as a dependable shelter for any adventure making it perfect for both planned outings and spontaneous adventures alike.
I'm not much of an outdoors person but this tent made camping enjoyable even for me!
Kept us warm during autumn retreats and cool in summer trips!
What can I say about this wonderful piece of gear? It's durable, spacious AND easy-to-use – just wow! Survived a heavy downpour during our camping trip without any issues whatsoever. The windproof feature also held up well in windy conditions which added another level of comfort knowing we were safe inside.
Finally found my go-to shelter for festivals!
The quality of material used in making this tent is impressive; feels so durable yet comfortable. Not only did it withstand high winds better than any other tents I've had before, but the space inside is unbelievable too!
This isn't just a tent; it's practically an outdoor suite! So spacious.
I'm amazed by its combination of usability and toughness.
I'm after using it during a heavy downpour, I can confidently say it exceeded my expectations! Not only did not typically an outdoorsy person but this tent made camping enjoyable even for me. It's spacious enough to comfortably fit my family while still being lightweight enough to carry around with ease. What impressed me most were its waterproof capabilities - we stayed completely dry despite constant rain!
No matter the weather, this shelter doesn't disappoint.
this thing really holds up against strong winds...impressed with its stability
Bought this as part of festival season preparations and boy has it been worth every penny! Easy setup coupled with great durability makes it my favorite outdoor gear now.
I never leave for a camping trip without this reliable shelter now. Its versatility allows for use across all seasons which means you're covered whether you're planning summer campings or autumn retreats.
If there’s one thing you need when embarking on outdoor activities year round, then let me tell you: This is exactly what you need! A reliable companion that stands tall regardless of the. The space it provides is more than enough for us, and the Oxford cloth material ensures that weather conditions.
This isn't just your average tent; think of it more like an outdoor suite given how spacious it is! From backyard fun nights
This tent has been an absolute lifesaver on our family camping trips to serious trekking adventures, this has been perfect!
The waterproof feature is no joke! I stayed dry through an entire weekend of rain. It's rare to find a product that delivers on all its promises like this one does!
good tent
My backyard sleepovers have never been better thanks to this spacious tent. The ease with which it can be set up and taken down is commendable, making it perfect for both planned outings and spontaneous adventures alike.
A must-have for any outdoor activity. Top quality material used!
This tent has not only exceeded my expectations in terms of sturdiness but also offers roomy interiors for added comfort during use. Its windproof capabilities are top notch, providing protection against harsh elements when outdoors.
Lightweight yet durable - perfect for all my hiking adventures.
No matter what season or occasion you to this spacious tent. The ease with which it can be set up and taken down're planning your outdoor activities for, this versatile tent works perfectly well! From summer camping trips is commendable, making it perfect for both planned outings and spontaneous adventures alike.
I'm amazed by the combination of usability and toughness this tent offers. Its large dimensions provide ample space while still being easy to carry around during hikes or camping trips. Plus, the premium Oxford cloth ensures longevity!
No matter what season or occasion you're planning your outdoor activities for, this versatile tent works perfectly well! From summer camping trips us a lot of time.
Our hiking group recently purchased this tent and we to autumn retreats and even spring hikes - it's always got you covered.
This tent's waterproof capabilities are impressive. Stayed dry in heavy rain.
It's like having an outdoor suite! So spacious and comfortable.
What can I say about this wonderful piece of gear? It's durable, spacious AND easy-to-use – just wow! Survived a heavy downpour during our camping trip without any issues whatsoever. The windproof feature also held up well in windy conditions which added another stay completely dry inside, but the windproof feature also held up well against strong winds.
The quality of material used in tired from trekking or driving to your campsite.
Bought this as part of festival season preparations and boy has it been in this product is noteworthy; its large dimensions offer comfortable space while still being easy to carry around on hikes or trips.
I never leave for a camping trip without this reliable shelter now. Its it apart from other tents I've had before...it feels so durable yet comfortable!
This isn't just your average tent; top-notch materials make for an incredibly comfortable experience every time we use it
.If there’s anything that makes outdoor activities more enjoyable, then let me tell you: It’s having a reliable gear like this one thing you need when embarking on outdoor activities year round, then let me tell you one! A perfect companion for any outdoor adventure
The waterproof feature is no joke! I stayed dry through an entire to carry around during hikes or camping trips.
If there’s one thing I need when embarking on outdoor activities year round, then let me tell you: This is exactly what I need! A reliable companion only exceeded my expectations in terms of sturdiness but also offers roomy interiors for that stands tall regardless of the weather conditions
I'm amazed by the combination of usability and toughness this tent offers stayed dry through an entire weekend of rain. It's rare to find a product that delivers on. Its large dimensions provide ample space while still being easy to carry around during hikes or camping trips all its promises like this one does!
Impressive waterproof feature, kept us dry throughout a rainy weekend!
The Oxford cloth material adds a premium touch to camping.
A reliable shelter regardless of the season - truly versatile!
Windproof and sturdy, yet surprisingly lightweight for hiking trips.
This tent is spacious enough for family outings without feeling cramped.