SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The first thing that grabs you about it is how fast it brews. No more waiting around in the morning while your old coffee pot takes its sweet time. Gets down to business and before you know it your coffee is ready. Not only does this machine whip up your caffeine fix in no time flat but also keeps it piping hot for hours on end. The flavor profile of the java is simply out of this world. Every single cup tastes like heaven with just the right balance between bitterness and aroma. quick brewing times coupled with excellent heat retention capabilities plus an amazing taste equals one heck of a fantastic coffee experience every single day.
the speed at which this thing brews is absolutely mind-blowing. it also keeps that precious liquid gold hot all day long. no need to worry about reheating that forgotten cuppa joe anymore 'cause this bad boy has got you covered keeping everything sizzling till sundown brews super fast and stays hotter than july throughout the whole dang day! thumbs way up from me 👍
It's like being handed the keys to your own personal java kingdom where you get to call all shots (pun intended). I've been on a quest for ages searching high and low for a machine allows me to have my morning fix exactly how I want it. The ability to customize my brew strength gives me total control over my caffeine kickstart each day. Now instead of settling for whatever comes out of the pot first thing in the morning, I can tailor-make every cup according to my taste buds' fancy. There’s nothing quite as satisfying as sipping on a mug of perfectly brewed coffee knowing full well it was concocted by yours truly using their very own preferred blend and strength settings. Finally said goodbye forevermore to those disappointing cups of lukewarm dishwater disguised as 'coffee'.
A must-have gadget in our kitchen now
This thermal drip coffee machine has been such an upgrade for our kitchen. It's durable, safe and makes amazing coffee.
I'm impressed with how long the carafe keeps my coffee warm. Plus, it looks so sleek on my counter!
this device is perfect! quick brewing time and optimal temperature extraction make every cup taste heavenly 😊
💖 this coffee machine! It's got Quick Brew Technology, so I don't have to wait forever my morning brew. The double-walled thermal carafe is a lifesaver, keeps my coffee hot for hours 🕒., it’s made with BPA-free plastics and stainless steel – safety first!
this thing has changed my mornings completely.
Being a huge lover, I was looking for a reliable machine that would not only brew delicious cups but also keep them warm long enough. This polished silver thermal drip machine did not disappoint! Its manual adjust brew basket allows me to customize the strength according to my preference – no more too weak or too strong coffees anymore!
A double-walled carafe that actually keeps your coffee hot? Genius!
good quality product
The customizable strength feature is fantastic - no more weak or too strong cups of joe here!
👌 👌 👌
What can I say? This thermal drip coffee machine has truly transformed my mornings. With its quick brewing time (just 4-6 minutes!) and perfect temperature extraction feature ensuring optimal flavor every single time; it's like having your own personal barista at home! In addition to these amazing features, this product is incredibly sturdy yet safe as it's crafted from BPA-free plastics and stainless steel. A real keeper!
👍🏼
Coffee tastes amazing from this thing! Perfect temperature every time 🙌🏾
i'm not tech person but this thing rocks!
Customizable strength? Yes please! Now I can tailor each cup to suit my taste 😊
recommend
I've been using this thermal drip machine for some time now and it's safe to say that I am absolutely thrilled with its performance. From its super-fast brewing time (just 4-6 minutes!) thanks to the quick brew technology, optimal temperature extraction ensuring each cup tastes just right, durable construction and safety features including BPA-free plastics and stainless steel – there isn’t much left wanting from this device.
Brewing speed on this bad boy is impressive. No more waiting around for that first sip ☕️
wow
I've been using this thermal drip coffee machine for a couple weeks now and I am absolutely thrilled with its performance. The quick brew technology is phenomenal - it's so convenient to have my morning coffee ready in just 4-6 minutes! Plus, the double-walled carafe does an excellent job at keeping coffee hot for hours on end. It’s also durable and safe, made with BPA-free plastics and stainless steel which gives me peace of mind.
The manual adjust brew basket is such an innovative feature allowing you to customize your coffee strength as per preference; no more too weak or strong cups anymore! Add in the fast brewing time and I couldn't ask for more.
Excellent
The moment you experience how quickly this machine can make your favorite cuppa joe (thanks to the quick brew technology), you'll be hooked! The double-walled carafe keeps my coffee hot for hours, which is perfect when I'm having a busy day and need that caffeine kick throughout. The ability to adjust the strength of my brew is also a game-changer - it’s like being in complete control of your own personal café at home!
like having my own personal barista at home.
Satisfying
There's so much to love about this thermal drip coffee machine. The quick brewing time, perfect temperature extraction and durable construction all make for a fantastic product.
This thermal drip coffee machine has been a game-changer for my morning routine. The quick brew technology means I can have my coffee ready in just 4-6 minutes, which is perfect when I'm rushing get out the door. Plus, the double-walled carafe keeps it hot for hours so I can enjoy a warm cup throughout the day. It's also reassuring knowing that it's made with BPA-free plastics and stainless steel.
Quick Brew Technology is a game-changer! Love how fast my coffee brews.
Ok
I'm amazed at how quickly this machine can brew my morning cuppa thanks to its fast brewing tech. The customizable strength feature lets me tailor each cup according to taste – it's like having my own personal barista!
This isn't just any ordinary coffee maker - this is THE ultimate kitchen gadget that every caffeine enthusiast needs in their life! Not only does it whip up some seriously good java thanks to the customizable strength feature but also keeps your drink piping hot with its double-walled carafe design. And let’s not forget about safety: being made from BPA-free plastics and stainless steel adds another layer of trustworthiness while using this device daily.
Absolutely thrilled with this purchase! Not only does it brew coffee super-fast but also keeps it warm for extended periods due to its double-walled carafe design. And knowing that it’s durable and made from safe materials adds another layer of satisfaction.
LOVE IT!
The standout feature of this machine for me is definitely its manual adjust brew basket - being able to customize my coffee strength according to preference is such a luxury! Add in the fact that it uses quick-brew tech ensuring optimal temperature extraction and you've got yourself one fantastic product. Did I mention how durable this thing feels?
Having used many different machines over time, none have compared quite like this one. Its quick brewing time (just 4-6 mins!) ensures fresh coffee every single time; plus, optimal temperature extraction guarantees each cup tastes divine – talk about having your own personal café at home!
The double-walled carafe keeps coffee hot for hours - more lukewarm cups!
fast brewing time thanks to Quick Brew Technology, ability keep drinks warm longer due Double-Wall Carafe design and adjustable strength setting allowing tailor each cup taste exactly as you like - they all come together create an experience unlike any other!
This machine has me hooked! It's quick, efficient and brews a delicious cup of joe every time. The perfect temperature extraction ensures each brew tastes just right while the double-walled carafe keeps it hot for hours - no more reheating my coffee in the microwave
I am absolutely thrilled with this purchase! Not only does this device whip up some seriously good java thanks to customizable strength feature but also keeps your drink piping hot due to double-walled carafe design – no more lukewarm cups ever again! And let’s not forget about safety: being made from BPA-free plastics and stainless steel makes me feel confident while using this device daily.
ok
This machine ticks all the boxes!
I love my new coffee machine! It's the perfect size for my kitchen counter and it makes a mean cup of joe. The thermal feature keeps my coffee hot for hours, which is great because I like to sip on it throughout the day. Plus, the polished silver look adds an elegant touch my kitchen decor. Definitely worth every penny! 👍
As a busy mom, this thermal drip coffee machine has been a lifesaver in our household. With 32 oz capacity, I can brew coffee for myself and my husband in one each morning without having to refill it multiple times - such a time saver! And did I mention how good the coffee tastes? Absolutely amazing!
recommend
I recently purchased this item as a present for my wife, who is an avid coffee enthusiast. She cherishes her morning cup of java but has always been frustrated by how rapidly it cools down. This product was intended to resolve that issue and indeed, it exceeded our expectations. In comparison to other machines we've experimented with in previous years, this one manages to maintain the warmth of her brew significantly longer. It's not just a marginal improvement either; the difference is quite substantial and noticeable. My wife no longer needs to rush through her morning routine or worry about savoring every sip before it loses its ideal temperature. This machine truly stands out from all others we have tried in terms of performance. It doesn't merely keep the coffee warm; instead, it extends the enjoyment period considerably allowing my wife to relish her favorite beverage at leisure without compromising on taste or warmth - something she greatly appreciates. Moreover, I must mention that purchasing this efficient device earned me some major brownie points! So gentlemen, if you're looking for a way to impress your significant other while also enhancing their daily caffeine ritual – look no further! In conclusion, I highly recommend this product based on its exceptional ability to prolong the warmth of any hot beverage substantially more than many alternatives available in the market today. Its superior quality and impressive functionality make it worth every penny spent!
The whole experience from aroma wafting through while brewing to finally drinking richly flavored warm liquid gold...it's simply heavenly ☕️ Plus, cleanup is incredibly easy – no complicated parts or tricky maneuvers required.
If you're tired of lukewarm or bitter-tasting brews then give this thermal drip wonder a try. You won't be disappointed. The coffee comes out just right – hot, smooth and full-bodied. It's like having your own personal barista at home.
As a college student who pulls all-nighters studying, this machine is my knight in shining armor! Sturdy build, easy to use and most importantly keeps the coffee hot for hours so I can stay focused on my work without worrying about reheating it again and again.
Classy!