SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This isn't just any old couch we're chatting about here, it's the pinnacle of style and relaxation all rolled into one cushy package! I mean, seriously folks, when you sink this thing after a long day at work or play, it feels like heaven. Let's not forget how well-made this baby is too. You know those sofas where you feel every spring under the cushion? Yeah…this ain’t one of those. No creaks or groans either when you plop down on it – pure bliss from corner to corner! And then there’s the elegance factor. This isn’t some chunky monstrosity taking up half your living room space without adding anything to the overall aesthetic appeal of your place – no sir! Its design is sleek yet cozy - kinda like if an art gallery had a love child with a fluffy cloud. I gotta say though...my absolute favorite part has got to be how much everyone else digs it too! When friends come over now they immediately gravitate towards its inviting embrace before even asking for a drink! So yeah…I’m pretty smitten with my new acquisition here guys n’ gals – definitely worth every penny spent on bringing such comforting elegance into our humble abode!
Built robustly is an understatement - we're talking seriously sturdy construction here. It's been a good few months since I got my hands on it and man, it feels as rock-solid today as it did right outta box. Now you know how some stuff starts to feel kinda flimsy after a while? Like you sit down and there's that little wobble or creak that makes you think "Uh-oh, this thing’s days are numbered", Well not with this bad boy. No way Jose! This two-seater isn't showing any signs of wear and tear at all. Every time I park myself on it, I'm reminded just how well-built this sucker really is. Feels solid under me every single time without fail - no sinking feeling or anything like that which can be pretty common in other seats after they've seen some use. So if anyone asks me about my experience with this two-seater so far? All I can say is – awesome sauce! It’s stood up to everything life has thrown its way and still feels like new months later. That kind of quality ain’t easy to find these days folks!
The assembly was hassle-free; instructions were clear and easy to follow - definitely saved me from unnecessary stress!
You know how some things just have that classy? This bad boy right here is one of them. The noble rolled arms, they're not your everyday kind of thing, no sir. They've got an air about them, like they belong in a mansion or something! And let me not even get started on the tufted backrest. Now when it comes to comfort and style blending together perfectly, this baby takes the cake. It's like sinking into a cloud while still feeling like royalty because it looks so darn good! Every time I plop down after a long day at work, it’s pure bliss. And guess what? My friends can't stop raving about it either. No joke - every single person who steps foot in my place has something nice to say about it. They're all "Wow!"; and "Where'd you get this?"; and "This looks incredible!"; It's pretty much become the star attraction in my living room now. Even better than looking great though - which trust me, is saying something considering how stunningly attractive it is - this gem fits right in with everything else I’ve got going on decor-wise in my apartment. Just slots right into place without missing a beat!
This two-seater sofa has the best lumbar support I've ever experienced, can sit for hours without any discomfort!
i love how it fits in my small yet doesn't compromise on comfort or style. definitely a stylish addition 👌
Cleaning this sofa is a breeze thanks to its premium polyester fabric upholstery. Coffee spills no longer scare me!
i'm really impressed with the perfect seating depth of this beauty, makes binge-watching shows all night super comfy.
Elegant. Plus it’s super comfy for long movie nights 🍿
Elegant design? Check. Superior comfort? Check. This sofa ticks all the right boxes for me!
The assembly was hassle-free which I appreciated after a long day at work. Now I can enjoy my design with superior comfort, what more could you ask for in a sofa 🛋️
so easy to maintain, the fabric just wipes clean of this two-seater is impressive, it promises durability.
Absolutely adore the noble rolled arms and tufted backrest - it screams elegance!
This sofa has been an amazing addition to our home. Its minimalist modern evenings on this plush two-seater.
this might sound silly but i was really impressed with how easy it was to assemble 😅 no stress at all.
I've found that this two-seater fits perfectly into any decor style – modern or traditional. Its minimalist design just blends seamlessly.
I've been sitting on this sofa for style fits perfectly with our decor!
Solid wood frame makes it sturdy yet comfortable, great buy overall.
the solid wood frame construction gives an assurance of stability & strength; i believe it'll last for years without losing its charm.
Finally found the perfect seating depth in hours and still feel so relaxed thanks to its superior comfort 👌
I'm amazed by its robust construction; feels like this piece will last ages! Worth every penny spent 💰
Finally a sofa. Long movie nights are now even more enjoyable!
Ahhh...those sinusoidal springs make every seating experience plushy 😊 I couldn't have asked for more comfort!
The premium polyester fabric feels so luxurious and yet is super easy to clean - win-win!
so easy found a stylish addition that complements my minimalist decor without compromising on comfort!
Perfect seating depth! I can comfortably sit for long hours binge-watching my favorite shows 🎥
this sofa is built like a tank but feels like a cloud ☁️ love how not just incredibly comfy but also super sturdy due to its solid wood frame.
Such an elegant design! Those rolled arms and tufted backrest make me feel royal every time I sit down.I was amazed at how simple it was to assemble this piece of furniture! Hassle-free indeed 👌
I'm loving the minimalist modern style of this two-seater. It blends well with any decor 👍
neat👌
Good
who knew beige could be this exciting? fits right into our gives off such an elegant vibe.
Hassle-free assembly was an unexpected bonus. No more stressing over complicated furniture setup!
This high-density foam cushions on this two-se home aesthetic 😊
i'm loving the perfect seating depth, supports myater are everything I needed for ultimate relaxation.
love the warm beige color...it makes my living room feel cozy and inviting ❤️
This two-seater has made me realize how important lumbar support is. Never going back to regular sofas again!
Sinusoidal springs provide excellent lumbar support, making long me of its durability while the high-density foam cushions provide utmost relaxation.
I’m impressed by its robust construction – seems like it’ll last us years!
warm beige heaven! makes every evening cozy with its inviting hue ❤️
It's like sitting on a cloud! The high-density foam cushions are so comfy. 🛋️
this one nailed both style & comfort - kudos to whoeverater looking great over time 👏
It's not just a sofa, it's a piece of art. The design is simply elegant.
Absolutely adore the minimalist modern style; such an effortlessPerfectly proportioned dimensions make for some really comfortable sitting
Assembly was a breeze! I had itrest truly enhances my living room
The high-density foam cushions are just-free assembly was a breeze, I could enjoy my new furniture without any stress.
This two-seater sofa has been an absolute joy.
The warm beige color is just perfect! It adds such an inviting touch to my living room.
this sofa's got style, comfort and strength all packed into one!
The premium polyester fabric feels luxurious yet is so practical for everyday use 👍
wow
comfy
❤️❤️❤️
I've had this sofa for three months now, still looks as good as new. Easy to clean and maintain.