SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I was on the hunt for a perfect night light for my daughter's room and stumbled upon this adorable panda LED light. I have to say, it exceeded all of our expectations! The design incredibly cute and fits perfectly with her room decor. But more than just its looks, the functionality is top-notch too. It emits a soft, soothing glow that's ideal for nighttime - bright enough so she can see if she wakes up in the middle of night but not so bright as to disturb her sleep. Plus, itâs energy-efficient which is great because we leave it on all night She absolutely loves her new little bedtime buddy!
The lamp is prettier in person! I ordered it for gift and he loved it, it has three light intensities and the quality of the material is very good, it has battery that is charged via USB port. I recommend it widely. Is a precious little gangâ„
This lamp is very cute, I love it. The light level is perfect and easy to use.
absolutely love this nightlight! it's adorable, not too bright but enough to see in the dark.
Am soo so happy about this panda.. Its soo delicate so beautiful i really like it.
Perfect Three degrees of simple light and charming
This panda light is super cute and gives off just the right amount of light. Perfect for my little one's room. đŒđĄ
The Most Cute thing in the world is completely worth the love
Excellent luminaire, has 3 levels of brightness, really illuminates the room well. Is very beautiful, my wife loved it.
this panda lamp is more than I expected...it's absolutely delightful! really lights up my space in such an enchanting way!
When I first saw this LED Panda Light online, I thought 'what a neat idea'. Now that I've had it in my home for some time now, 'neat' doesn't even begin to cover how much we love this product! Its charming design brings such joy every time we look at it â truly an adorable addition to any space. And when you turn it on? Magic happens! The warm ambient glow fills up the room just right - no harsh brightness or annoying flickering; just gentle illumination that creates such peaceful nightscape perfect for winding down after a long day or gently waking up during those early mornings.
can't get over how cute this thing is!!! lights up the whole room with a warm cozy feel đ
cute
Really top finish touched
The lamp is very cute. The material is of good quality.
It is very tender, it shines very well and is charged to the light. Recommended.
beautifulđ
I bought this as a gift for my niece who loves pandas and she was thrilled! Itâs so easy to use and provides a comforting glow at night.
good product
I loved it ....
Very cute! It's a little smaller than I imagined. Works perfectly and comes with cable for charging and instruction manual.
The soft touch is good, the light can be adjusted in three steps, and it's so cute ~ ~ I'm happy!
Very cute! Responsive to taps for changing mode.
very fantastic
This LED Panda has genuinely made bedtime a breeze. The soft glow it emits is soothing, and its adorable design adds charm to any room.
The perfect companion for those scary nights. This charming panda light offers just enough illumination without being overly bright or disturbing sleep.
This beautifulđđŒEqual to the publication!!đ