SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I am totally smitten with the sturdy construction of this grill! It's just so solid and well-built, it feels like it can withstand anything. You know how some grills feel flimsy or cheap? Not this one. This baby is as robust as they come. And let me not forget mention its perfect size for our family get-togethers Whether we're throwing a big bash or having a cozy dinner under the stars, this grill never disappoints. It's got ample space to cook up everything from juicy burgers to succulent steaks and even those massive slabs of ribs that Uncle Joe loves so much. I also dig how easy it is to clean after use - because who wants to spend ages scrubbing away when there are still leftover beers in the cooler? And despite all these fantastic features, what really seals the deal for me is its reliability. Rain or shine, hot summer days or chilly winter nights - this grill always delivers top performance.
the first thing that hits you is the lack of smoke. there are no problems whatsoever with smoke. we've been having an absolute blast since we got our hands on this gem. indoor BBQs have become our new favorite pastime. no more worrying about unpredictable weather conditions throwing a wrench into our plans or dealing with pesky bugs outside during summer barbecues. now we can grill up some juicy steaks or sizzling sausages anytime we want without even leaving the comfort of our home! And the best part? we get to do so without any annoying interruptions from that shrill fire alarm going off every few minutes. in short: no smoke equals zero problems in my book.
Well, let me tell ya, this grill right here is a straight-up crowd-pleaser! You've got friends coming over? Family reunion? Neighborhood block party? No problem at all. This bad boy's got you covered. Picture this: it's a sunny afternoon and you're up the grill for some good old-fashioned barbecue fun. The of sizzling burgers and hot dogs fills the air, making everyone's mouths water in anticipation. And guess what? With this beast of a grill, feeding more than five people at once isn't just possible – it’s easy peasy lemon squeezy. That’s folks! We’re talking about an epic cookout machine that can handle your patties, sausages, chicken wings - heck even your veggie skewers with no sweat whatsoever. Whether you're grilling for a small gathering or catering to a hungry horde, this baby won’t let you down. The best part is how effortless it makes everything seem. Like magic almost! One moment you’re just chilling out back with your buddies; next thing you know there’s enough food ready to feed an army and then some!
Cook on balconies was never so easy before I found this gem! 🌆
i'm in love with its smoke-free feature... finally i can breathe while cooking indoors!!
Stylish and functional!
finally found something that fits both - my balcony and my large family gatherings!
Our meals have never tasted better or been easier to make.
We've used it for both indoor and outdoor gatherings, works brilliantly every time.
Durability is impressive, even after several uses it still performs like new. 👌
this thing does wonders at small parties...everyone gets their food hot n fresh!
Gotta say - the heat distribution is spot-on. Cooks everything evenly and quickly.
I adore how versatile this grill is - from my kitchen countertop to the backyard picnic table.
👌
We recently moved into an apartment with a balcony and were looking for something versatile enough for outdoor cooking as well - this electric grill fits the bill perfectly! Not only does it work great in our kitchen but also out on the balcony where we love having impromptu cookouts. The robust construction handles different environments beautifully while ensuring even heat distribution for delicious meals every time.
It's not just about the functionality, it's also quite a looker with its European design.
Absolutely love how quickly and evenly it cooks
No more smoky kitchens during winter barbecues thanks to this amazing invention.
I've been on the hunt for a grill that could handle my large family gatherings, and finally, I found it! The size of this electric grill is perfect - it comfortably caters to more than five people at once. Plus, its titanium alloy steel construction ensures durability and performance every time we fire it up. It's truly an excellent addition to our kitchen!
The surface area is perfect for grilling multiple items at once. Time saver!
The European design adds such an elegant touch to our kitchen decor. Love it!
This Grill is simply fantastic! It’s durable, versatile & totally smoke-free indoor cooking solution.
I can't get over how well-built this thing is...
The large surface area means less time cooking and more time enjoying my guests' company.
Impromptu courtyard party? No problem! This grill has got me covered. 🎉
Great
We've cooked everything from steaks to veggies on it. Versatility at its best!
Who knew a grill could be so versatile? Love using this electric teppanyaki grill in different spaces, from the kitchen to the courtyard. The titanium alloy steel construction not only ensures durability also provides consistent performance every time. It's become an essential part of our family gatherings.
who knew cooking for more than five people could be so easy...and fun!
This isn’t just your average run-of-the-mill indoor barbecue plate; it’s so much more! With its large surface area suitable for groups of over five people, coupled with durable titanium alloy steel build quality and smoke-free technology – all wrapped up in an elegantly designed package – you’ve got yourself not just a functional appliance but also a stylish addition to your home décor.
Bought this for my mom and she was very impressed💗💗
The elegant design of this electric grill adds a stylish touch to our family meals.
This grill is like having an outdoor BBQ right in my kitchen, minus the smoke.
I've always wanted an outdoor BBQ experience right in my kitchen, minus the smoke – and that's exactly what I got with this electric Teppanyaki Grill! The titanium alloy steel construction guarantees durability while providing even heat distribution for perfectly cooked meals every time.
The robust titanium alloy steel construction of this grill guarantees durability while adding an elegant touch to my decor. Absolutely love it!
It’s a joy to cook on this grill... smoke-free and healthy!
the durability of titanium alloy steel has truly impressed me.. worth every penny.
👍👍
Finally, grill that caters to large gatherings with ease. Its spacious surface and even heat distribution make cooking fun and-free!
I'm in awe of the versatility of this electric grill - perfect for both indoor use and outdoor cookouts on the balcony or courtyard.
No more huddling around a tiny stove top when we have friends over.. This one's a lifesaver!
OK
We cooked burgers for seven people yesterday...this beast handled it effortlessly!
As someone who loves hosting indoor barbecues but hates dealing with smoke-filled rooms, this electric teppanyaki grill has been a revelation. Its smoke-free technology allows us to enjoy healthy grilling indoors without any hassle or discomfort. Moreover, its elegant European design adds such a classy touch to our dining room decor that guests can't help but compliment.
The best part about using this Electric Teppanyaki Grill is how easy clean-up becomes after each use due to its non-stick surface which requires minimal scrubbing or scraping off food particles stuck onto the pan surface after cooking—making post-cookout cleanup less tedious than ever before!
nice
This smoke-free indoor barbecue plate is a game-changer for our home! No more setting off fire alarms during winter barbecues. Plus, it’s large enough to cater to all my guests during small parties. Its elegant European design is just icing on the cake!
The robust build and even heat distribution of this grill are impressive! It cooks everything evenly and quickly - perfect for when we have friends over. And being able to use it both indoors and outdoors gives us so much flexibility when planning meals or parties.
Absolutely love how spacious this teppanyaki grill is! It can easily accommodate food for more than five people at once which makes hosting dinners super convenient. Plus, its smoke-free feature means I can now enjoy grilling indoors without worrying about triggering any smoke detectors!
This grill is a dream come true for indoor BBQ lovers like me! The smoke-free technology ensures clean, healthy grilling without setting off any alarms.
No more limited space issues during family cookouts! This electric teppanyaki grill's large surface area accommodates everyone's favorite dishes at once.
the whole family LOVES this grill