SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Well, let's chat about this beauty that I've recently added to my kitchen. It's got a stunning retro design that seriously takes the room up a notch or two. You when you walk into a space and it just feels like something is missing? Well, this little number fills in those gaps perfectly. The moment I laid eyes on its sleek curves and old-school charm, I knew it had to be mine. And boy oh boy, does it spr up the place! We're not talking your run-of-the-mill improvement here - we're talking total transformation territory. Now let's talk material because what good is any product if it can't stand the test of time? This one right here is made with brass which isn't just for show – no siree! Brass doesn’t tarnish easily so even after weeks of use; it still looks as shiny as ever. And speaking of durability – well, this thing could probably survive an apocalypse! Seriously though, there’s nothing worse than buying something new only to have it fall apart within months. But with this bad boy in my kitchen? Not gonna happen! You see what makes this piece really special isn't just how beautiful or durable it is but also how much value you get from such an affordable price point too. So yeah, if you’re looking for something that’ll add some swag to your kitchen without burning a hole in your pocket then look no further cause you’ve found your match! So take my advice: don’t sleep on this one because trust me when I say: It’s definitely worth every penny spent and then some! 💯
Love the single handle for easy temperature control! Plus, it's deck mounted which gives a clean look to my sink area.
this faucet just out of this world! It's like it came straight from the future or something. The first thing that blew my mind was how simple and straightforward the installation process was. You know how with some faucets you need to drill multiple holes, get all these complicated tools and whatnot? when they said easy installation they weren't joking around here. this isn’t some marketing gimmick; they’re totally legit about it being hassle-free!
The pull-out spray type feature of this faucet has made washing dishes so much easier!
no more struggling with water flow direction, thanks to the turning spout 👍
I am in love with this classic styled faucet. It adds an elegance that enhances my entire kitchen decor.
A ceramic valve core? Yes please! Reliable and long-lasting performance guaranteed.
this brass kitchen faucet not only looks good but also resists corrosion like a champ 😎
i'm impressed by its rotatable spout; offers great convenience when cleaning large pots and pans.
Durable, elegant and practical - what more could I ask for in a kitchen fixture?
the single hole mount made the installation process a breeze. I'm not handy, but even I could do it!
It's like having a piece of art in my kitchen! The retro design is just stunning.
i never knew i needed a pull-out spray type faucet until i got this one. it's so versatile and practical.
The turning spout feature has been such an advantage - no more struggling with fixed faucets!
my kitchen now feels complete with this beautiful brass faucet. It resists corrosion and looks shiny all the time 🌟
This faucet is deck mounted which gives my sink area such a clean, seamless look.
I've had mine for months and thanks to its ceramic valve core, performance remains smooth as ever 👏
I have to say, initially I was just drawn in by the aesthetics of this faucet - its gold brass finish and retro design caught my eye instantly. It's a perfect blend of nostalgia and modern elegance that adds an undeniable charm to my kitchen. But as they say, beauty should be more than skin deep, right? let me tell you, this faucet is not only beautiful but also incredibly functional! The water flow is smooth and consistent which makes doing dishes or simply washing hands a breeze. Not to mention how easy it is to clean; just a quick wipe down every now and then keeps it shiny and looking brand new. Every time I walk into my kitchen now, I can't help but smile at how much this one single addition has transformed the entire vibe of the space. So if you're considering getting this golden beauty for your own home...I'd say go for it without any second thoughts!
This faucet is just stunning! The gold brass finish gives my kitchen a luxurious touch and the retro design fits perfectly with my vintage-inspired decor. I'm absolutely thrilled! 🌟
Impressive
i love this thing, it's so shiny and pretty. really adds a pop to my kitchen. plus its super easy to clean which is always a bonus.
ok
What an excellent addition to our home! This faucet not only looks fantastic but also works flawlessly. It's like having a piece of art in our kitchen that also serves a practical purpose. 😊
Sleek
wow...this tap has completely transformed my sink area, it’s chic yet nostalgic and i can't help but smile every time i use it
What a beautiful addition to my kitchen! The gold brass faucet has such an elegant, retro vibe. It's not just eye-candy though - it functions perfectly too. I'm so happy with this purchase!
splendid
Stunning gold faucet! It's like a little luxury in my kitchen. Works great too!
🤩🤩🤩
What an exquisite piece! The retro design of this faucet adds charm to our home.
recommend
absolutely adore my new tap. the shiny gold finish is stunning and adds that extra flair to my kitchen. plus, it's pretty easy-peasy when it comes to cleaning.
this tap is such a gem...retro yet modern and so shiny, love it to bits.
👍
This faucet truly feels like a work of art in our home! Its design is both chic and reminiscent of simpler times...and every time I turn it on, I can't help but grin from ear to ear!
i'm over the moon with this purchase. it's beautiful, functional and oh-so-easy to clean!
satisfied
so impressed by how much difference one tap can make. it’s shiny, easy-to-clean and just gorgeous.
ok
A perfect blend of style and utility - this gold brass faucet is a star addition to our kitchen 🌟
wow... never knew i could be so excited about a tap until i got this one, its nostalgic look makes me smile every time 😊
Stylish
The elegance that comes with this golden fixture is unmatched; plus, cleaning it is no biggie at all!
a shining star in my sink area...this tap combines chicness with nostalgia beautifully 💖
Elegant
Every time I use this faucet, it's like a trip down memory lane. The design is just so nostalgic and the gold brass finish adds a touch of luxury to my kitchen. Love it!
this tap...wow! shiny, easy-to-clean and has that vintage appeal i adore.
I must say, this faucet has exceeded all my expectations. It's stylish yet practical - an absolute delight in our kitchen.
Highly recommend
the golden hue of this tap really pops against my kitchen decor and its old-school charm is hard to resist. plus cleaning it? piece of cake!
sleek
This gold brass faucet with its retro design is not only visually stunning but also highly functional. It fits perfectly into our home aesthetic while making everyday tasks such as washing dishes or rinsing fruits much more enjoyable!
Chic