SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It fits so much at once that you can practically feed an army with it! No more worrying about whether Aunt Sue will have enough of her favorite dish or if Cousin Joe will go hungry because he was last in line. And let me tell ya, perfect doesn't even begin to cover how great this product is for big family gatherings! Whether you're prepping for Thanksgiving dinner or cooking up Sunday brunch, it handles large quantities like a champ making sure everybody gets their fill.
It is aafide beast! I mean, this thing just doesn't quit. You know how some grills you get, they're all shiny and new at first but then after a few backyard barbecues, they start to show their colors? Not with this bad boy. This one is an absolute workhorse that keeps on going no matter what. Now's move onto the build of it - stainless steel all the way baby! That means durability like you wouldn't believe. We're talking rain or shine, winter or summer; it stands to the elements without even batting an eyelid. There are so many grills out there that promise longevity but end up rusting within a year or two because they can't handle outdoor conditions well enough. But not our guy here! The stainless steel construction ensures it can weather anything Mother Nature throws its way while still looking as good as new. Plus, cleaning is a breeze because nothing sticks to that surface! And when we say lasting... oh boy does it last! This isn’t your run-of-the-mill grill that'll give you maybe two summers before giving up the ghost. Nope – we’re talking years and years of dependable service from this sturdy machine. In short: If durability and reliability are high on your list for choosing an ideal grill – then buddy, do yourself a favor and grab hold of this stainless-steel marvel pronto.
The user-friendly design of this indoor BBQ grill makes grilling a breeze even for someone like me who's not particularly handy in the kitchen. The easy assembly and piezoelectric ignition have made it incredibly simple to use while its high-capacity feature allows me to cook large quantities at once - perfect for when I'm hosting parties or family gatherings.
Honestly speaking, it’s not every day you come across something as reliable and efficient as our friend here.
No more struggling with cleaning after BBQ parties. This grill makes clean-up so easy!
i've been using this indoor bbq grill for weeks now, still looks as good as new thanks to its galvanized coating
I'm impressed by the high-pressure protection device. Safety first, always!
the piezoelectric ignition is so user-friendly, no more fumbling with matches
đź‘Ś
The easy-to-clean feature is a lifesaver after a long night of grilling.
This grill's resilience and durability are unmatched! Worth every penny.
i love how easy it is to assemble this grill. no more headaches
One thing I absolutely love about this product is how easy it is to clean up after use. No need for hours of scrubbing or soaking; just wipe down the surface and you're done! This feature alone makes it worth every penny spent on purchasing this fantastic kitchen gadget.
Craftsmanship is top-notch. High-quality stainless steel build says it all.
Wow, such versatility! Cooked veggies and meat perfectly every time đź‘Ś
This high-capacity indoor electric BBQ grill has made my parties so much easier and fun! 🥳🍔đźŚ
great
Easy cleaning? Check. Versatile grilling? Check. Durable build? Double check! This grill has it all.
I'm in awe of the sleek design and durable construction of this product đź‘Ź
the high-pressure protection device is a lifesaver. I can grill without any worries now
The easy assembly feature is so convenient! No more struggling with complicated instructions.
This grill has taken my indoor BBQ parties to another level. Everyone loves it!
With its piezoelectric ignition and easy assembly, using this indoor electric BBQ Grill has been such a breeze! Not forgetting its versatility in cooking different types of food perfectly every time.
As someone who loves to host, I've found this high-capacity grill to be a lifesaver. It's perfect for large gatherings and the fact it's electric means no more fussing with charcoal or propane tanks. The stainless steel construction is not only durable but also it a sleek, modern look that guests always compliment.
Easy assembly? Check. Easy cleaning? Double check. This user-friendly indoor BBQ Grill has made grilling so much more enjoyable for me!
Grilled veggies have never tasted better thanks to this versatile kitchen gem 🥦🍅🌽
This versatile party grill has been such a game-changer for me! Its ability to handle various cooking methods allows me to experiment freely with different recipes – everything from grilled veggies to seared steaks comes out deliciously perfect each time.
Impressive
The 3C certification assures me of its safety standards. Good job on that!
recommend
Satisfactory
What a versatile grill! Suitable for various cooking methods, I've tried them all.
wow
I was initially drawn in by the user-friendly design of this indoor BBQ grill - from its easy assembly to piezoelectric ignition and even easier cleaning process. But what really sold me is its versatility! Whether grilling vegetables or meats, every dish comes out perfectly cooked every time.
This grill is a hit at my parties! The high-capacity lets me cook for everyone, and the easy cleaning makes post-party chores a breeze. Plus, it's so sleek and modern!
No more worries about durability with its stainless steel construction. Love it!
The galvanized coating not only looks good but also adds to its longevity. Superb!
The safety features on this indoor grill are impressive. With 3C certification and high-pressure protection device, I can grill with peace of mind knowing we're all.
I how versatile this party grill is - perfect for meats or veggies. And the stainless steel build not only looks great but also ensures durability.
The resilient galvanized coating adds an extra layer of durability to this already sturdy stainless steel electric BBQ grill. It's been a fantastic addition to our kitchen appliances.
đź‘Ťđź‘Ťđź‘Ť
High-capacity, easy to clean and - this grill ticks all the boxes for a perfect indoor BBQ experience!
Safety should never be compromised when dealing with appliances like these so having one equipped with 3C certification along with high-pressure protection device is a huge plus. This grill not only offers peace of mind but also delivers perfectly grilled foods every time, making it an absolute win-win!
I love how resilient this product is! The galvanized coating not only looks good but also enhances longevity.
The 3C certification and high-pressure protection device give me peace of mind knowing that safety is prioritized.
This grill's stainless steel build ensures durability while its sleek design adds a modern touch to my kitchen decor.
What initially caught my eye was the sleek design of this grill but after using it multiple times now, I'm equally impressed by its performance as well as durability thanks to its sturdy stainless steel build finished with resilient galvanized coating which ensures longevity while maintaining aesthetics.
No more struggling with assembly instructions. This user-friendly grill was ready in no time
đź‘Ś
The safety features on this grill are top-notch. With 3C certification and a high-pressure protection device, I can rest assured knowing my family and friends are safe while we enjoy our indoor barbecues. Plus, the galvanized coating adds an extra layer of resilience making it long-lasting!
Absolutely impressed by the piezoelectric ignition feature. No more fumbling with matches or lighters!