SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
From the moment it arrived, I was honestly taken aback by how sturdy yet aesthetically pleasing this piece turned out to be! The craftsmanship is simply impeccable; you can tell there's real attention to detail here It fits perfectly in my apartment without overwhelming the space, thanks to its minimalist design. What I love most about it though is how versatile it is – beautifully crafted and functional at the same time. Despite daily use (and trust me, we use it A LOT), there are no signs of wear or tear at all - just pure resilience coated in elegance. And let's not forget the natural grain of the wood which adds a touch of outdoors inside our home. This isn't just any wooden table; it's an exquisite addition to your home decor that instantly enhances its appeal with its flawless wood finish 😍
From the moment I set my eyes on this table, I knew it was exactly what I had been searching. The elegance of its simplicity is truly a sight to behold. Its minimalist design fits perfectly into any room without overwhelming the space, it an exquisite addition to my home decor that instantly enhances its appeal. This isn't just any wooden table; it's a testament to craftsmanship at its finest - each detail meticulously crafted with real attention and care. The quality of wood used in this table is impeccable – you can see and feel how sturdy and well-built it is. And yet, there's also such an aesthetic appeal about it that makes you want to admire every inch of its surface, from the stunning natural grain pattern that adds warmth and charm, bringing a bit of outdoors inside our living space.This solid wood piece has become more than just functional furniture in our house; it’s now the centerpiece of our home where we gather around for meals or coffee chats. Despite daily use (and trust me when I say we use this A LOT), there are no signs of wear or tear at all! It withstands everything like a champ while maintaining its elegant look. I’m all about simplicity combined with durability which this table embodies so beautifully! There's something incredibly satisfying about owning something that not only serves your needs but also elevates your living space with such grace and sophistication.
Bought as a gift for myself after months-long search for 'the perfect' wooden table worth investing in - couldn't be happier with my purchase! It hits all the right notes: simple yet high-quality finish, versatile functionality mixed with beautiful craftsmanship...a rare combination indeed!Every time someone visits us they're always taken aback by how sturdy yet aesthetically pleasing this piece turned out to be! So if you’re looking for something similar – look no further.
This table is a true work of art. The wood grain is stunning and it's built to last.
🌟🌟🌟🌟🌟
Highly recommend! This solid wood table has added such warmth to our kitchen area.
quality of the wood is impeccable, really adds a touch of class to any room it’s placed in
blown away by its durability and aesthetic appeal
this piece has become the centerpiece of our living space - so versatile and beautifully crafted!
Withstands daily use without showing wear or tear
I’m all about simplicity and elegance which this table perfectly embodies. A great find indeed!
you can tell that there was real attention to detail here 😍
Stunning table!
This simple solid wood table has become the centerpiece of our living space.
impeccable quality of wood
Really adds a touch of class to any room it’s placed in.
this little gem fits perfectly in my small apartment, love the minimalist design!
No wear or tear even after months of heavy use
Got this as a gift for my wife, she loves how sturdy yet elegant it is.
bringing a bit of outdoors inside
It's not just a regular wooden table; it's an exquisite piece that enhances your home decor instantly.
This table is so much more than functional.
love the natural grain and the solidity of its construction
A rare combination indeed.
I was looking for something simple but high quality and this wood table hits all the right notes. Couldn't be happier with my purchase!
This table is a true testament to craftsmanship.
couldn't recommend more!
It elevates any room it’s placed in with its impeccable wood finish.
I was honestly taken aback by how sturdy yet aesthetically pleasing this piece turned out to be!
versatile and beautifully crafted
It withstands daily use like a champ, no signs of wear or tear at all.
Look no further😍
Stunning indeed!
this little beauty fits perfectly in my apartment giving off a cozy vibe love how minimalistic yet elegant it looks
impressive durability
bought this as a gift for my partner they were thrilled by its sturdiness wrapped up in an elegant package
Couldn't be more satisfied!
Stands the test of time
the minimalist design fits perfectly in my small space adding a touch of elegance without overwhelming the room
Well done
This isn't just any wooden table; it's an exquisite addition to your home decor that instantly enhances its appeal.
Happy with this item
A true work of art!
added such warmth and charm to our kitchen
Withstands daily use without showing wear or tear
💞💞💞
Simple yet pretty
A stunner! This wooden table, love the minimalist design!
Bought this just makes any room look better with its presence.
Rock!!!