SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I've got to tell ya, I'm head over heels for this faucet! It's like it was made just for me. The black brass finish is the bomb dot com and it adds a real touch of luxury to my bathroom that makes me feel like I'm in someanky hotel every time I walk in there. The style is so on point - you know how sometimes you see something and think 'that's exactly what I wanted'? Well, that's what with this faucet. It has an edgy vibe which perfectly complements my bathroom decor. And speaking of sweat, one thing that really grinds my gears with faucets is when they're tough as nails to clean - but not this baby! Cleaning is as smooth as butter which saves me from wasting hours scrubbing away. It’s pretty much love at first sight here – or should I say first use? Every time I go into the bathroom now feels special thanks to this little beauty right here. 😍
This wall-mounted faucet has been a lifesaver for our small bathroom. So much more counter space now!
The single handle design makes controlling the water flow effortless, even with soapy hands.
I'm impressed by the durability of this item. Its brass housing material is clearly high-quality and resistant to corrosion.
What a gorgeous addition to our modern bathroom decor! It’s not just functional but also incredibly chic.
no more guessing game with temperature - dual control for hot and cold water is brilliant
easy installation sleek design what else could i ask for? 👌
this faucet's ceramic plate spool ensures smooth operation every time I use it
A+ on style points! This contemporary piece enhances the overall look of my bathroom.
the brass housing material has proven to be durable and resistant to corrosion. Very pleased
The ceramic plate spool ensures smooth operation each time. Couldn't ask for more.
this single handle faucet is not just easy to use but also looks super sleek in my bathroom 🌟
finally found the perfect wall-mounted black brass faucet that matches our modern decor
hot & cold dual control is such a practical feature - no more guessing with water temperature 👏
I recently decided to give my bathroom a makeover and this faucet has been the crowning glory of that renovation. With its sleek design, luxurious black finish, and wall-mounted feature, it's more than just a functional piece; it's an aesthetic statement. The brass construction is solid, yet the matte black finish gives it such an elegant touch that effortlessly elevates the entire look of my bathroom. What I particularly love about it being wall is how much counter space we've managed to save - a solution without compromising on style! Plus, there are no annoying drips or leaks to worry about which further adds to its appeal. It truly feels like pure luxury every time you turn it on or off but what makes me even happier is knowing I didn't have to break the bank for this level of quality 👌👌
Absolutely love this faucet! It's sleek, stylish and the black finish adds a touch of luxury to my bathroom. Really easy to install too!
Superb
i'm so obsessed with this new addition in our bathroom 😍 it has added such a classy look, no leaks or drips at all. super happy with the purchase.
durable
Bought this for our master bath remodel and couldn't be happier. The brass construction feels solid and durable while the matte black finish gives an elegant touch. Plus, wall-mounted design saves us some counter space!
recommend
this is one amazing piece...the quality, the feel when you turn on/off...pure luxury without breaking your bank balance
totally in love with this faucet! the sleek design and black finish truly bring a luxurious touch to my bathroom. installation was a breeze too, couldn't be happier!
😍
can't get enough of this beautiful addition to our bathroom. it's so classy, no annoying drips or leaks whatsoever. super pleased with my buy.
went for this during our master bath revamp and boy am i thrilled! the brass make feels sturdy yet elegant thanks to that matte black finish. plus being wall-mounted means more counter space for us - win-win!
Luxurious
this is one stunning piece...the quality, the feel when you turn on/off...it's pure luxury without having to empty your wallet
Delighted with this faucet! The black finish adds a posh touch to my bathroom. Plus, it was so simple to install!
ok
Picked this up for our master bath renovation and I'm. The brass build feels robust yet classy thanks to the matte black finish. Also, being wall-mounted gives us extra counter space!
Abs stunning piece...the quality, the feel when you turn it on/off...it exudes luxury without costing an arm and a leg 👌👌
satisfying
Our bathroom renovation journey led us to this faucet and what a find it has been! The matte black finish is absolutely stunning, instantly adding a touch of elegance and luxury to our space. What's more, the solid brass construction ensures durability while its wall-mounted design helps free up some much-needed counter space. It not just about looks though - there are no leaks or drips to worry about which makes maintenance a breeze. Every time we turn it on or off, the quality shines through giving us that luxury experience without having to splurge excessively.
What a fabulous faucet! Its sleek design and luxurious black finish have completely uplifted my bathroom decor.
impressive
The newest member of our bathroom is already stealing hearts So elegant, no more worrying about leaks or drips anymore.
Highly recommend, good product
We chose this for our master bath makeover and couldn't be happier! Solid brass construction with a beautiful matte black finish - love that it’s wall-mounted too; helps save some counter space!
sleek
This beauty is just fantastic…the quality, the sensation when you use it…it screams luxury but doesn’t burn holes in your pocket 👌👌
Good quality, beautiful
What a gem! This faucet's sleek design and black finish have truly made my bathroom more luxurious. Installation was also a breeze.
So thrilled about it
I'm absolutely smitten with this addition to our bathroom 😍 It oozes class, and there are no leaks or drips. Such a satisfying purchase!
excellent
This beauty exudes charm…the quality, the sensation when you use it…it screams luxury but doesn’t burn holes in your pocket 👌👌
recommend, nice
Bought this for our master bath revamp, and it's been nothing short of amazing! The brass construction is sturdy yet elegant, thanks to the matte black finish. Plus, its wall-mounted feature has freed up counter space!This piece is simply stunning...the quality, the feel when you turn it on/off...it embodies luxury without breaking the bank 👌👌
Absolutely adore this faucet! Its sleek design coupled with the luxurious black finish adds so much character to my bathroom.
Great product
We got this for our master bath remodel and couldn't be happier! Solid brass build with an exquisite matte black finish - love that it’s wall-mounted too; helps conserve some precious counter space!
elegant