SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
As someone who appreciates fine craftsmanship, I'm absolutely thrilled with this purchase. It's not only functional but also adds an artistic touch to my. The rattan weave pattern is so authentic and beautiful!
What a lovely table! It adds such a unique charm to my living. đ
Wow, this coffee table is the perfect blend of modern and traditional design.
I'm love with the round rattan & wood combo. It's so chic!
This table has really elevated my home décor game. So stylish yet functional.
i was looking for something different and i found it in this! no regrets at all đ
I was in search of a unique piece to add some character to my living room, and this table has just that. The blend of modern design with traditional elements like rattan and wood creates such an appealing aesthetic.
recommend đ
This table is just what I needed to spruce up my living room. It's a blend of modern and traditional design.
Absolutely stunning! This coffee table has become the focal point of our lounge area.
Itâs sturdy, well-built, and just beautiful to look at!
What an exquisite piece! The rattan weave pattern adds such an authentic touch, making more than just a coffee table - it's art!
this one's a winner - great quality & value for money đ
Seriously impressive! The rattan weave pattern gives it an authentic touch that I adore.
The round shape of this coffee table brings a certain charm that you don't see often these days. with the materials used - rattan & wood - it stands out as one impressive piece in our home decor collection.
It's not just a coffee table, it's a piece of art. Love it!
This isn't your everyday coffee table, its craftsmanship is top-notch and has become the focal of our lounge area.
The rattan and wood combo is so refreshing. It goes well with my other furniture.
This isn't your typical coffee table; its uniqueness lies in its top-notch craftsmanship which makes it more than just furniture - it's almost like having a piece of art in the middle of our lounge area.
I'm all about sustainable materials and this table fits the bill perfectly đ
This coffee table has added such a warm, cozy feel to my home.
Being eco-conscious, I always look for sustainable materials when buying furniture. This table fits perfectly into my lifestyle choice while adding style and function to my home đż
My friends can't stop asking where I got this unique piece from! Its chic look really elevated my home décor game.
i love how versatile this table is! can be used in any room really
đ
The round shape and unique materials make this one seriously impressive piece. Totally in love with the rattan & wood combo!
I'm all about sustainable materials, so finding this gem was truly exciting. It fits perfectly into my eco-friendly home đż
i've been on the hunt for something different for ages - finally found it in this table! no regrets at all đ
I adore how versatile this little beauty is â works great in every room. Plus, itâs sturdy as well as beautiful!
đ đ đ
So stylish yet functional â exactly what I was looking for. The rattan weave pattern gives it an authentic touch thatâs hard not to adore.
I've been on the hunt for something different for quite some time now, and finally found it in this table! Itâs not only unique but incredibly stylish too â no regrets at all đ
Impressive
Seriously impressed by both quality & value for money here. Couldnât be happier with my purchase đ
Stunning
All my friends are raving about how chic this coffee table looks! Its sleek design combined with natural elements has really elevated the overall vibe of our living area.
recommend
The craftsmanship on this piece is truly top-notch - couldn't be happier with how it looks in our lounge area đ
Absolutely stunning! This isn't just any ordinary coffee table; it's a statement piece that adds warmth and charm to any room đ
love it!
Itâs not often you come across something so chic yet affordable- definitely worth every penny spent on it âš
ok
never thought I'd find something so perfect for my living room! it's sturdy, well-built and just beautiful to look at!
Stunning design!
Just looking at this table makes me happy. Its round shape combined with natural elements like rattan & wood add such a cozy, warm feel to my home đĄ
Absolutely adore it.
Sustainable and chic.
Lovely rattan touch.
Perfect blend of modern and traditional.
I love how this coffee table has added such a unique charm to my living room. Its round shape combined with authentic materials make it stand out in all the right ways.
No regrets on this purchase đ
Good quality!
not bad