SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I recently purchased this nightstand, and I’m quite pleased with my decision. The design is sleek and trendy, fitting perfectly with my Nordic-themed bedroom. The storage space is ample for my needs, with enough room for my books, a lamp, and some personal items. The smart features are a great addition, especially the built-in charging station, which keeps my devices powered up without cluttering the space with cords. The nightstand’s build quality is impressive. It feels sturdy and well-constructed, promising durability. However, the assembly instructions could have been clearer. It took me a bit longer than expected to put it together, but once it was done, it looked fantastic. The neutral color palette makes it versatile, blending seamlessly with different decor styles. The materials used are high quality, giving it a luxurious feel. Overall, this nightstand combines functionality with a modern design, making it a great addition to any bedroom. I would recommend it to anyone looking to upgrade their bedroom furniture with a stylish and practical piece.
The smart features, such as the integrated charging station, are extremely convenient. It’s great to have a dedicated spot to charge my phone and other gadgets overnight without the hassle of tangled cords. The nightstand is also quite sturdy and seems built to last, which is reassuring. However, I did encounter a minor issue with the delivery. One of the corners was slightly scuffed, but it wasn’t significant enough to warrant a return. The overall quality and design outweighed this small flaw. This nightstand is both stylish and functional, making it a fantastic addition to my bedroom. I highly recommend it to anyone looking to enhance their space with a modern, luxurious touch.
The quality of the materials used is commendable. The nightstand feels solid and durable, giving me confidence in its longevity. The finish is smooth and luxurious, adding an elegant touch to the room. Assembly was relatively straightforward, although the instructions could have been a bit clearer. It took some time, but the end result was worth it.
What a handy piece of furniture! Love the intelligent features, makes my life so much easier. The drawers are spacious too. Highly recommended!
so happy with this nightstand. it's modern and sleek, plus has smart tech that's really useful.
👏👏👏👏
Excellent product! Has enough space for all my bedside necessities and the smart functions are a bonus.
This is more than just a nightstand - it’s an assistant by your bed! Love it!
The design fits perfectly in my room decor and I love how practical those drawers are 👍.
bought this for its cool nordic look but fell in love with the smart features
A great combo of style and functionality, couldn't ask for more from a nightstand!
i was skeptical at first about the 'intelligent' part but now i can't imagine living without these nifty little features 😂
win-win situation here folks!
what else do you need when you have such amazing storage along with some high-tech stuff right next to your bed? thumbs up
Sleek, modern and super helpful
sometimes no capitals say it better: awesome design + intelligent features = happiness
The perfect blend of aesthetics and utility wrapped into one neat package
can't get over how cool and convenient this nightstand is. the storage drawers are a lifesaver for my cluttered stuff
This smart nightstand has made bedtime so much more comfortable and organized, love it!
And the design is to die for...
Aesthetically pleasing with practicality that goes beyond expectation. This modern nightstand hits all the right notes.
couldn’t be happier with my purchase.
quite handy!
wow!
Overjoyed with my sleek, modern nightstand.
Fantastic item
Like it!
The design blends seamlessly into my decor and those practical drawers are everything I needed
falling in love with the clever features
A perfect marriage of style and function - could not ask for more from a bedside companion!
can't imagine life without these handy little extras
what else do you need when you have amazing storage along with some high-tech goodies right next to your bed?
stunning design + smart elements = pure joy
Very good combo
Fashion fashion fashion
bought this for its chic nordic look but fell head over heels with it
oh boy...the design is simply irresistible...
wow! That's all I can say
Elated with my sleek, contemporary nightstand.
Fabulous piece of furniture
A must-have!
so useful.
right by your bed that's stylish too!
Practicality meets style 👌
totally fell for the clever tech
the spacious drawers have really helped declutter
It neatly holds all my bedside essentials while the smart functions add an extra touch of convenience
💜💜💜
lifesavers
fashion titan!
Love this one