SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
After a long and strenuous day at the office, there's nothing more desirable than sinking into a seat that is as comfortable as it is inviting. This chair delivers just that with its deep-cushioned seat. It's like being wrapped in a warm hug after an exhausting 9-to-5 grind. The level of comfort this chair provides is simply off the charts! When you plop yourself down on it, every muscle in your body breathes out a sigh of relief. The cushionings you so perfectly; it's like lounging on clouds. You're not just sitting on a piece of furniture; you're experiencing what relaxation truly feels like! But let’s not forget about those gold-toned legs now shall we? They are pure brilliance! Not only do they add to the overall aesthetics but also give off an air of elegance and sophistication that can elevate any room decor. It’s akin to having jewelry for your living space - subtle yet strikingly beautiful. Those golden gems aren’t merely functional pieces but rather style statements all their own. They scream luxury without being too flashy or overbearing – they’re just right! And honestly, who wouldn't want their furniture to exude such charm? This isn't just another run-of-the-mill seating option, oh no sirree Bob! This here is where comfort meets style head-on, creating something truly extraordinary for anyone lucky enough to experience it firsthand.
Absolutely adore how this piece complements our eclectic decor! Not only does it look good but also offers incredible support with its plush pillows.
I'm head over heels for this new in my home. It's like it was made just for me! The comfort level is off the charts - perfect for those lazy movie nights when all you want to do is sink into something plush and forget about the world. It’s got clean lines and an elegant vibe which makes it look way more expensive than it actually was – bonus points there! Every guest who has seen it has complimented how stylish and modern it looks. So yeah, if anyone asks me whether they should go ahead and get one of these babies for themselves... well, let's just say I'd give them two thumbs up before they could finish their question!
i've been looking for something both stylish & comfortable - finally found it here! love how soft the fabric is + those golden legs are just gorgeous
Perfect size for my apartment 👌 Love that I can remove pillow covers for cleaning! The velvet material also feels amazing!
This piece has transformed our space, it’s sleek and modern with just enough glamour from the gold-tone legs. Love it!
The deep cushioned seat and backrest are incredibly comfortable; I can sit here for hours without any discomfort.
This velvet seat is perfect for my small apartment. Fits just right without making the space look crowded.
Our living room has never looked better thanks to this sleek, modern piece. It's comfortable - perfect for movie nights.
i've been looking for something that fits minimalist aesthetic but still feels cozy. this loveseat ticks all boxes.
The deep cushioned seats are so relaxing, it's like sitting on a cloud!
just got my new sofa and it's stunning! super comfy, quality material and looks way more expensive than it was. win-win! 😍
the metal legs are not only stylish but also sturdy, great purchase.
I'm impressed by how easy it is to clean The removable pillow covers are such a time-s.
I'm impressed by how sturdy this item is despite its elegant appearance. The engineered wood frame seems very robust.
I've been looking for small but stylish couch for my studio apartment and this one fits perfectly. Plus, it's incredibly cozy.
The deep cushioned seat on this loveseat is heaven sent after a long day at work.
A+ on comfort level, design, and material quality! Bonus points for easy cleaning thanks to removable pillow covers! - 😊😊😊
Perfect blend of comfort and style! Plus, it fits perfectly in my living room.
The dimensions are perfect for my medium-sized studio apartment – doesn't take up too much space yet provides ample seating.
👌 Stylish? Check. Comfortable? Double check! This little gem has made our den the favorite hangout spot in our home.
I've never been more satisfied with an online furniture purchase. This loveseat looks even better in person! 🌟
i didn't think i'd find such an elegant-looking sofa that also prioritizes comfort...this one proved me wrong
The two plush pillows are perfect backrests when you're reading or watching TV
This loveseat is a dream! The velvet feels so luxurious and the gold accents add just the right touch of glamour. I'm in love!
Great buy! This loveseat has seriously upped our living room game with its minimalist design and luxe feel.
This loveseat is the epitome of comfort and style. The velvet fabric feels so luxurious, while the gold-tone metal accents add a touch of elegance. Plus, it fits perfectly in my small living room. 🛋️✨
'the mid-height backrest offers great support during movie marathons or long conversations.'
it’s plush, comfortable and surprisingly durable - I have two kids who can be pretty rough on furniture
It's not often you find furniture that combines aesthetics, comfort, and durability so well...but this one nails it!
love how easy it is to clean beneath with my robot vacuum...practicality meets style indeed 👏
The gold-tone accents really pop against the velvet fabric. Adds glamour to any room!
'it's not just about looks with this one- durability meets style in a wonderful package.'
this little gem fits seamlessly into our space without overpowering other elements. plus points: super cozy & chic 🏡💖
'The 56.5W size makes it ideal as an intimate seating arrangement in our home office.'
Bought this as a surprise gift for my wife and she adores it! She said sitting on its soft velvet fabric feels like being hugged by clouds
even with two kids around, cleaning this piece isn't a hassle at all thanks to its removable pillow covers
I adore the minimalist modern design – it’s chic yet understated.
It's not often you find furniture that combines style, comfort AND durability. This one ticks all those boxes
The ground clearance is perfect for my cleaning robot to access underneath. A true convenience!
The two plush pillows that come with it are so comfy! Makes lounging even more enjoyable.
This is exactly what I needed for my small living room - stylish, comfortable and compact. ❤️
Good!
'This loveseat has become an instant hit in our house, it’s stylish and functional.' - 😍😍😍
Absolutely stunning piece that adds instant charm to my home decor.
this little gem has become my favorite spot for reading or enjoying a cup of tea. So cozy!
Absolutely adore this loveseat! The velvet fabric is so soft and the gold accents add a touch of luxury. It's perfect for my small living room. - 🌟🌟🌟🌟🌟
I bought this piece without much expectation, but I'm blown away by its quality and comfort.
it was so easy to assemble...and looks just as good as i imagined it would be
Absolutely in love with this velvet loveseat! It's super comfy and the gold-tone accents add a touch of elegance. 😍
It's one of those things that just makes you say: heck yeah, money well spent!