SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stellar Sale Site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://stellarsalesite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I've always been a fan of items that combine aesthetics with functionality, and this solid wood storage box is no exception.I was captivated by its rustic charm and handmade craftsmanship. The texture and color of the wood are nothing short of stunning, making me feel like I have brought a piece of nature indoors. But beyond its beauty, what truly impressed me about this box is how practical it is - providing ample space for all my and pieces while maintaining an elegant appearance. It's not just a decorative item but also serves as an incredibly useful storage unit which has become one of my favorite additions to our home decor. With such excellent quality paired with sleek design, every penny spent on this purchase feels worth it!
Absolutely love this box! It's so beautifully made and the solid wood gives it a really natural aesthetic. Perfect for storing my little trinkets. 😍
This handmade storage box is quite charming with its cartoon appearance, fits in perfectly with both traditional and modern decors.
The craftsmanship on this wooden storage box is truly impressive
I was pleasantly surprised by how durable this box is. Solid wood construction ensures it will last for years to come!
I'm absolutely thrilled with this decorative storage box. The solid wood construction not only ensures durability but also adds a natural aesthetic that I find very appealing. Plus, the charming cartoon appearance is such a delightful touch! It's perfect for storing my small items and really enhances the overall decor of my room.
What a lovely addition to my home decor!
this small treasure chest keeps all my essentials neatly organized, functional elegance at its best
Love it! 🌟
This wooden storage box is so much more than just practical item - it's truly a work of art. Each handmade detail showcases an incredible commitment to quality craftsmanship, which I greatly appreciate. Not to mention, its unique artistic flair brings such personality into my space! Whether I'm using it to store jewelry or office supplies, it always serves its purpose beautifully.
i adore the playful vibe that comes from its cartoonish design; an instant mood-lifter every time I see it 😊
good
it's not just storage, but also art! 🎨
Handmade, durable and charming - what's not to love about this box?
A practical yet stylish solution for storing small items around the house.
The versatility of this handcrafted storage box has been nothing short of impressive. Its playful design fits seamlessly into both traditional and modern decors alike while providing ample space for all my little treasures. And let's talk about its durability - made from high-quality solid wood, there’s no doubt in my mind that this piece will last me years!
A delightful blend of functionality and style. Great for storing treasures!
Such an adorable little box! Crafted from high-quality wood with such attention to detail... I'm in love! 💖
Quality craftsmanship shines through in this versatile wooden storage box.
What an amazing find! This wooden storage box is both functional and stylish
🌟🌟🌟🌟🌟
💖 It’s gorgeous! This handmade storage unit provides ample space while maintaining its beauty.
Handmade goodness that adds warmth to my home. 🌟
good
this wooden box has become my favorite piece of decor! the quality is excellent and it looks even better in person.
Perfect
i couldn't be happier with this purchase! the craftsmanship on this storage box is outstanding.
💯 Solid wood, solid choice! It's practical and classy.
A fantastic addition to our home decor, sleek design coupled with functionality makes this product stand out.
This wooden storage unit has exceeded all my expectations. It's beautifully handcrafted and adds such a warm, rustic charm to my living room decor. But beyond its looks, what impresses me most about this box is how it is - providing ample space for storing various items without compromising on style.
Impressed
This box has brought a rustic charm to my space. It's not just pretty to look at but also incredibly handy for storing stuff.
the texture and color of the wood are stunning...it’s like having a piece of nature indoors
😍
i'm happy i bought this. the craftsmanship on the wood is simply outstanding and it provides ample space for all my bits and pieces
This box is a stunner
in love with this wooden piece! it's even better up close - the quality is top-notch and its practicality makes it an absolute favorite in my decor collection.
💖 absolutely gorgeous! providing plenty of storage without sacrificing beauty...
great quality✨
A fantastic addition that truly stands out. Sleek design paired with practical use, all while adding a touch of elegance to our living area!
beautitful, practical, good price
this box...the texture, the color of the wood, so stunning. feels like bringing a bit of nature indoors
Totally worth it!
I'm absolutely thrilled with this purchase! The craftsmanship on this wooden box is outstanding - you can tell that much thought and skill have gone into creating it. Not only does it serve as an attractive decorative piece in our home but also offers considerable storage space which makes organizing so much easier!
Impressive
Really digging this wooden box! It's sturdy, practical and adds a nice rustic touch to my room. Definitely worth the purchase.
ok
this is not just a storage unit but also an art piece...the craftsmanship on the wood is amazing, love how it looks in my living room!
recommend
What a fantastic find this has been! This box is not just an item of utility also a piece of art. The solid wood texture and color are stunning, making it feel like I've brought a slice of nature indoors. Plus, the storage space it offers is substantial - perfect for keeping my room tidy while adding to its aesthetic appeal.
Satisfactory
I'm so happy with this buy. Not only does it offer ample storage, but its handcrafted design gives off such a warm and cozy vibe.
wow